Uriel Duran
Information Security & Systems Administrator
Intro
Graduate of the Illinois Institute of Technology, majored in Information Technology and Management with a specialization in system administration.
Competent with various skillsets including information security, vulnerability assessments, vendor management, system administration and general knowledge of network and database administration.
Expertise
01
Information Security Audits
2 years experience preparing and navigating IT department through government and third party audits.
02
Cybersecurity Policy Design
Adept at identifying security vulnerabilities and designing policies and procedures to manage and mitigate risks.
03
Access Controls
Experienced reviewing and implementing role-based access controls through active directory and managing data permissions to maintain information integrity.
04
Vendor Management
Capable of managing IT vendors and conducting recuring vendor assessments to identify any risks the vendor may pose to business systems.
05
System Administration
Individually managed two office locations with over 30 users and over 45 network endpoints.
06
Troubleshooting Support
Extensive experience working in support desk environments and able to work and communicate with others efficiently.
Experience
2018 - Present
GN Bank
Systems Administrator
Chicago, IL
Managed all information technology and security assets for over 30 employees across two branches. Reduced vulnerability findings by 92% over two years and increased the banks information technology program rating given by the Office of the Comptroller of Currency from “Below Average” to “Above Average.”
Key Role Achievements:
- Removed and resolved all Matters Requiring Attention notices given by the bank’s government auditors in under 1 year.
- Researched and deployed the banks first patch management policy and system that removed years of built up out of date legacy systems and software.
- Revised the bank’s Vendor Due Diligence policy and ran yearly vendor assessments to identify risks.
- Developed Change Management and Access Control Policies to maintain a safe management of sensitive information.
- Hardened the bank’s systems by deploying redundant backups, endpoint encryption, 2 factor-authentication, and assisted in the deployment of IPS/IDS systems.
2017 – 2018
GN Bank
Systems Administration Intern
Chicago, IL
System Administration
- Administered over 30 users across two locations, providing troubleshooting support.
- Increased the business's IT oversight by preparing monthly reports and presentations for an IT Committee.
- Modernized infrastructure across the business by creating inventory trackers to identify end of life devices.
Other Roles
- Increased the banks social media following to generate account openings by creating media content for ads.
- Assisted in the redesign of the gnbank.net marketing website to make it more user friendly.
- Generated and designed a wireframe layout for the creation of the monykyn.com marketing website.
- Created all marketing materials utilized by the business. Items include: enevelopes, cashier slips, folders, brochures, posters and more.
Jul 2017 – Jun 2018
Illinois Institute of Technology
Support Desk Technician
Chicago, IL
- Part of a team that provided technical assistance to over 6,000 staff, students and visitors.
- Resolved and followed up on maintenance requests and troubleshooting tickets.
- Provided support in virus/malware removal, network troubleshooting, account administration and other IT issues.
- Experienced in troubleshooting Windows, Mac, iOS, and Android devices of all brands and software versions.
Jun 2017 – Sept 2017
General Iron Industries
Inventory Control Intern
Chicago, IL
- Performed database normalization on a SQL database to reduce storage size and increase queue performance.
- Reduced load on senior IT members by fielding general technology problems and questions from office employees.
- Updated 8 months of backlogged equipment wear tracking into a data sheet in less than 3 weeks.
Aug 2015 – Jun 2017
Arclight Cinemas
Cinema Projectionist
Chicago, IL
Responsible for maintaining and troubleshooting fourteen cinema projections and assuring their functionality throughout the business day.
- Prevented downtime by regularly testing cinema and networking equipment before opening hours
- Experienced using VPN and SSH to remotely monitor and troubleshoot equipment.
- Resolved general issues or concerns that customers may have had regarding the business.
Education
2014 – 2018
Illinois Institute of Technology
BA in Information Technology & Management
Minor in History
Chicago, IL
Graduated degree program with a specialization in system administration.
2010 – 2008
Lincoln Park High School
International Baccalaureate Diploma
Chicago, IL
Graduated from the International Baccalaureate program, a program designed to develop students' intellectual, emotional, personal and social skills.
Awards
2018 July Employee of the Month
GN Bank- Voted employee of the month by management for improving network and system reliability.
2019 Employee of the Quarter, Q1
GN Bank - Selected by the owner for work clearing pending government audit findings and modernizing infrastructure.
2019 August Employee of the Month
GN Bank - Selected for providing support to different areas of the bank and improving audit findings.
Portfolio
GN Bank Content Creation
Created media that was distributed through the banks various social media sites. All content created by me.
gnbank.net
Designed and restructured new marketing website by creating layouts and wireframes for a team of developers to code.